Last updated: 10 October 2026
This policy explains how Lee Woodlands Group (“LWG”, “we”, “us”) uses your personal information when you fill in one of our enquiry forms on Facebook, Instagram or one of our web pages.
Who we are
Lee Woodlands Group is the trading name of Elliott Lee, who is the data controller for the information you give us on the form.
Contact: info@leewoodlandsgroup.com
We run advertising and enquiry forms on behalf of businesses that provide the product or service shown in the advert. We are not the provider of that product or service.
What we collect
Your name, phone number and email address
Your postcode or the area you are in, where the form asks for it
Your answers to the questions on the form
Messages you send us, and notes from any calls with you about your enquiry
Where it comes from
Facebook and Instagram lead forms you fill in, provided to us by Meta
Our web pages and any forms on them
You directly, when you message, call or email us
How we use it and our lawful basis
To review your enquiry and check that a service provider can help with it. Lawful basis: our legitimate interests in responding to the enquiry you made.
To pass your enquiry to a service provider so they can contact you about it. Lawful basis: our legitimate interests in connecting you with a provider of the product or service you asked about.
To contact you by phone, text, WhatsApp or email about your enquiry. Lawful basis: our legitimate interests in responding to the enquiry you made.
To keep records and meet legal obligations. Lawful basis: legal obligation and legitimate interests.
We only contact you about the enquiry you made. We do not send you marketing about anything else.
A service provider may pay us for introducing your enquiry to them. We do not sell your information to data brokers, and we do not pass it on for marketing that is unrelated to your enquiry.
Who we share it with
Service providers who can help with your enquiry. We pass your details and your answers to a business that provides the product or service you asked about. That business will contact you about your enquiry. Once it receives your details, it is responsible for how it uses them and its own privacy policy applies. You can ask us at any time which business received your enquiry by emailing info@leewoodlandsgroup.com.
Providers who process information on our behalf, and only under our instructions:
Meta Platforms (Facebook, Instagram and WhatsApp), to collect form responses and to message you
Business software providers, such as our email, CRM, messaging and calling tools
Our delivery team, where needed to handle your enquiry
We may also share information if required by law.
How long we keep it
Enquiries: deleted within 12 months of our last contact with you
Records we must keep by law, such as records of payments and of requests to stop contact: for as long as the law requires
The service provider that receives your enquiry sets its own retention period.
Your rights
Under UK data protection law, you have the right to:
access a copy of your information
correct information that is wrong
have your information deleted
restrict how we use it
You also have the right to object to us using your information, including passing it to a service provider. If you object, we will stop unless we have a compelling reason to continue.
To stop WhatsApp or text messages, reply STOP. To use any other right, email info@leewoodlandsgroup.com. We will reply within one month. If your details have already been passed to a service provider, we will tell them about your request where we can.
Complaints
If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
